plan your visit

Questions on tickets, returns, directions or other experience related questions? We've got you covered! Our FAQ will provide the fastest answers to all of your questions.

general questions

What is Arcadia Earth?
Where are you located?
How to get to Arcadia Earth?
Do you have parking?
How long is the experience?
Is Arcadia Earth AODA accessible?
Is Arcadia Earth suitable for children?
Are strollers permitted? Do you have an area where I can leave my stroller?
Do you permit outside food and drinks?
Are there any in/out privileges?
Can I bring my pet to Arcadia Earth?
What is the Arcadia Earth app?
I want to host an event at Arcadia Earth - who can I contact?
I want to bring a group to Arcadia Earth - who can I contact?
Is this a permanent exhibit?
What are the noise levels like at Arcadia Earth?
Are the flashing lights or sensory warnings?
Can I recycle my batteries at Arcadia Earth?


How do I purchase tickets?
How much are general admission tickets?
What are your operating hours?
Can I change my date or timeslot?
I am running late, what can I do?
Can I get a refund on my ticket?
How do I purchase tickets for later this year?
Do you accept Access 2 cards?
Can I purchase a gift card?


Can I take photos?

groups & events

What is considered a group? Do you have discounts for large groups?
Is Arcadia Earth available for Events?

regular operating hours

11:00am - 7:00pm
11:00am - 7:00pm
12:00pm - 7:00pm
11:00am - 7:00pm
12:00pm - 7:00pm
11:00am - 7:00pm
2:00pm - 9:00pm
2:00pm - 9:00pm
11:00am - 9:00pm
11:00am - 9:00pm
11:00am - 6:00pm
11:00am - 6:00pm

*Last entry 60 minutes prior to close
**Private Events/ Groups might change regular operating hours on certain days without notice**

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