plan your visit
Questions on tickets, returns, directions or other experience related questions? We've got you covered! Our FAQ will provide the fastest answers to all of your questions.
REGULAR HOURS
Monday:
CLOSED
Tuesday:
CLOSED
Wednesday:
1:00pm - 7:00pm
Thursday:
1:00pm - 7:00pm
Friday:
1:00pm - 7:00pm
Saturday:
11:00am - 7:00pm
Sunday:
11:00am - 5:00pm
**Private Events/Groups/Holidays might change regular operating hours on certain days without notice**
*Last entry 60 minutes prior to close
general questions
What is Arcadia Earth?
Where are you located?
How to get to Arcadia Earth?
Do you have parking?
How long is the experience?
Is Arcadia Earth AODA accessible?
Is Arcadia Earth suitable for children?
Are strollers permitted? Do you have an area where I can leave my stroller?
Do you permit outside food and drinks?
Are there any in/out privileges?
Can I bring my pet to Arcadia Earth?
What is the Arcadia Earth app?
I want to host an event at Arcadia Earth - who can I contact?
I want to bring a group to Arcadia Earth - who can I contact?
Is this a permanent exhibit?
What are the noise levels like at Arcadia Earth?
Are there flashing lights or sensory warnings?
Can I recycle my batteries at Arcadia Earth?
Admission
How do I purchase tickets?
How much are general admission tickets?
What are your operating hours?
Can I change my date or timeslot?
I am running late, what can I do?
Can I get a refund on my ticket?
How do I purchase tickets for later this year?
Do you accept Access 2 cards?
Do you offer any student discounts?
Can I purchase a gift card?
photography
Can I take photos?
groups & events
What is considered a group? Do you have discounts for large groups?
Is Arcadia Earth available for Events?
